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TERMS & CONDITIONS
All purchases are made in AUD, other currency rates shown should only be used as an estimate. Prices include GST for Australian orders and will be removed in checkout for international orders. We ship worldwide; please continue to the checkout for exact shipping rates!
Please take the time to read and agree to the terms and conditions of Up There for online purchases. If you are unclear or unsure about anything, please contact us before placing an order. We are always happy to help with your queries. […]
SHIPPING & RETURNS
UP THERE offer a variety of shipping options for Domestic (Australia) and International deliveries. Orders are generally processed within 1 business day and are shipped as below:
- Orders placed before 9AM (AEST) on a business day are processed same day
- Orders placed after 9AM (AEST) on a business day are processed following day
- Orders placed after 9AM (AEST) on a Friday are processed the following Monday
NOTE: Public holidays and sales periods may delay dispatch or shipping.
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We accept returns or exchanges for the following reasons: Faulty/Damaged items, change of mind, and/or incorrect size.
We only offer refunds for faulty items.
Incorrect size and change-of-mind requests will be issued store credit.
